MCS has a close working relationship with Masaba, Superior Industries, Putzmeister Telebelt, ALP Sizers and Ashross. MCS staff have undertaken specialist training with these manufacturers, and there are regular exchange visits between MCS and these manufacturers to ensure that MCS is aware of the latest product developments and applications.
MCS also provides input on local market requirements, some of which require local modification with factory approval.
When there was a rush order for dozer traps to cover downtime for a major breakdown of a stockpile reclaimer at a coal mine, Superior prioritised their manufacture and delivery to port, with the factory working extra hours.
Senior executives from both Superior Industries and Putzmeister Telebelt attended the MCS Open Day, and Superior assisted on the MCS stand at AIMEX 2011.
Superior drafted a concept side dump truck unloader for the Australian market in response to MCS input that side dump trailers were widely used in Australia where bottom dump trailers were more common in North America.
When MCS ordered only the second model built of the largest Telebelt in the world (the TB200 with a 61m reach), Putzmeister provided considerable support and training so that MCS could assemble the machine and was familiar with its operation, maintenance and operational capabilities. The TB200 has been in almost constant work since its arrival in Australia.
MCS input on the requirements of the Australian market is respected by all manufacturers that it deals with.
These relationships ensure that MCS remains at the leading edge of mobile conveyor technology both in Australia and internationally.